Skip to main content
Skip table of contents

Robot not turning on after pressing 'Run Robot'

Follow the flowchart below. For each stage that requires further instructions you’ll find the instructions below:

Robot_is_not_running.png

Check communication with Operator Control Box

  1. Press Window key on the keyboard

  2. Type cmd and press Enter

  3. Type ping 172.1.1.3

    1. Pass - If the reply starts with:

      1. Reply from 172.1.1.3: bytes=32 time=1ms TTL=128

    2. Fail - if the reply is of form:

      1. Request timed out

      2. Reply from 172.1.1.3: Destination host unreachable.

Power Cycle to Component

  1. Disconnect component from power

  2. Wait 60 seconds

  3. Connect component to power

Wait 30 seconds for component to turn on completely before continuing to the next step

Release AirSkin

AirSkin touched alert - Roof Only

Power Cycle to the system

  1. Disconnect power from the COMM box

  2. Wait 120 seconds

  3. Connect power to the COMM box

  4. Follow daily routine to start the system

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.